Shipping Policy

At Mael Travels, we are committed to delivering your Travel Accessories, Camping Gear, Hiking Gear, Luggage, and Tech safely and on time. Please review our shipping process below.

Order Processing

  • Orders are processed within 2–4 business days after confirmation.
  • You will receive an order confirmation email once your purchase has been placed.
  • A shipping confirmation with tracking details (if available) will be sent once your order is dispatched.

Delivery Time

  • Delivery times may vary depending on your location, shipping method, and courier services.
  • On average, delivery may take 7–21 business days for international orders.

Shipping Costs

  • Shipping fees, if applicable, will be calculated and shown at checkout.
  • In some cases, we may offer free shipping promotions, which will be clearly displayed on our website.

Payment Method

  • Mael Travels operates worldwide with Cash on Delivery (COD) as the only available payment option.

Order Tracking

  • If tracking is available for your order, details will be provided via email once your package has been shipped.

Damaged or Lost Packages

  • If your package arrives damaged or does not arrive within the expected timeframe, please contact us at [email protected] for assistance.

Contact Us

If you have any questions regarding our shipping process, please reach out to us at [email protected].
Email: [your email address]